Please note that your booked time slot represents your total studio access time, including setup and pack-down. But you're welcome to arrive early and wait in the reception area or grab a coffee in the on-site cafe.

Our studios are available Monday – Sunday, 9am-6pm. If you’d like to book outside those hours please get in touch.

The building doesn’t have dedicated parking as we’re on a main road however there are paid parking spaces along St. Thomas Square or in surrounding streets of the studio that can be paid via phone or the RingGo app. If you need to unload equipment/stock there’s a road to the side of the studio called ‘Silesia Buildings’ where you can stop to unload.

Yes, we have free WiFi available in our studio. Just ask a member of staff or check the sign on the back of the door for codes.

If you find you need more time, please check with a member of staff regarding availability. Extensions are charged at £50 per hour (subject to the studio calendar) and payment is required before you head out.

Yes, there are dedicated Male/Female toilets on each floor.

• 7 Days notice = 100% refund

• 7 Days - 48 hours prior to session start time = 50% refund or free reschedule

• 48 hours - 24 hours prior to session start time = Reschedule with 50% booking fee

• 24 hours prior to session start time = No refund or reschedule

We love our studio furniture and want to keep it in top shape for everyone! Because of past damages, we don’t allow alcohol on-site.

If alcohol is a necessary part of your creative concept, please let us know before your booking so we can discuss it. We kindly ask that the space is treated as a professional workplace rather than a social hangout. Respecting these rules helps us avoid having to ask guests to leave.